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As Seen On Tv Megamall > Order FAQs

General Order Questions and Answers

Do you offer a guarantee?
What credit cards do you accept?
Is this the same one I saw on TV?
How secure is your ordering system?
How long will it take for me to receive my order?
Is 'Rush Shipping' Available?
How do I check the status of my order?

Do you offer a Guarantee?

Yes. Every product on our website carries a minimum 30-DAY MONEY BACK GUARANTEE!!! Many products have even longer guarantees. See information on order page about length of guarantee.

That's correct, purchase today and once you receive it, you have 30 days or more to see if you want to keep it.

If you decide that you wish to return it, simply call the 800# that comes with your order.  (You should find this in the package that comes to your house.)  Call the 800# and get a return ID number, pack it back up and ship it back to the address shown.

Your credit card account will be credited for the full purchase amount, minus the shipping and handling.  As soon as it is received back your credit card will be credited.  This typically means the credit will show up on your next credit card statement.

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What credit cards do you accept?

All products accept Visa and Mastercard and all Debit Cards which display the Visa or Mastercard logo. Most products also accept Discover and American Express unless otherwise noted.  

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Is this the same one I saw on TV?

YES, this is the EXACT item you saw on TV, but for your convenience, we have made arrangements for you to purchase it online.

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How secure is your ordering system?

When you click the button for Online Order, you are taken directly to our 'secure servers'.  We utilize the MOST advanced methods in Secure Online Credit Card Payments.   We can guarantee the safety of every online transactions, due to our 128K encryption.

You will enter all of your credit card details on our secure server.  Once the transaction has been completed, the actual credit card transaction takes place OFFLINE, thereby securing your order details.

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How long will it take for me to receive my order?

Your order will be shipped shortly after your order is completed. Note the specific shipping time shown on the order page for this product.

Many products also have rush delivery available. If this is available you will see a check box under the regular shipping box.

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Is 'Rush Shipping' Available?

Rush delivery is available on many items. This will be noted in or near the shipping box on the order form.

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How do I check the status of my order?

The fastest way to get this information is to call the phone number for the product you ordered.  This is shown in the Customer Service section of our web site.

Please allow 2-3 business days after placing your order to allow time for the information to get to our customer service representatives.

NOTE: Each product has specific customer service hours. Only some are available 24 hours a day, 7 days a week.

If after contacting the correct customer service phone number, they have not been able to answer your question or solve your problem, email us Here and we will help you.

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